Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website, content, and online materials for inaiy operated by PENNAI APPZ (OPC) PRIVATE LIMITED ("Company", "we", "our", or "us"), doing business as PennAI Appz.

By accessing https://inaiy.com or submitting information through our online forms, you agree to these Terms. If you do not agree, please do not use the website.

Separate written agreements (for example master service agreements, order forms, or platform subscription terms) govern paid inaiy subscriptions and customer workspaces. Those agreements control in the event of a conflict with these website Terms.

Company website terms for PennAI Appz are published at pennaiappz.com/terms-of-service.

1. About the Company

PENNAI APPZ (OPC) PRIVATE LIMITED provides enterprise technology services and software platforms, including inaiy, a WhatsApp Business platform. Our headquarters are in NO 134, Beruhalli, Maruderi, Pochampalli, Krishnagiri - 635204, Tamil Nadu, India.

2. Eligibility

By using this website you represent that:

• You are at least 18 years of age (or the age of majority in your jurisdiction)
• You have authority to act for yourself or on behalf of the organization you represent
• The information you provide to us is accurate and not misleading

3. Website Use

3.1 Permitted use

You may use this website to:

• Learn about inaiy, its features, solutions, and public pricing
• Contact us about a demo, subscription, partnership, or support
• Access publicly available resources we publish

3.2 Prohibited use

You agree not to:

• Attempt to gain unauthorized access to our systems, networks, or data
• Probe, scan, or test the vulnerability of the website without prior written permission
• Interfere with or disrupt the website, servers, or related infrastructure
• Use automated means to scrape content in a way that harms site performance or violates applicable law
• Upload or transmit malware, spam, or unlawful content
• Misrepresent your identity or affiliation when contacting us
• Use our trademarks, branding, or content except as allowed in these Terms or with written permission

4. Enquiries, Demos, and Subscriptions

Submitting a contact form, booking a demo, or starting an informal discussion does not create a binding subscription, partnership, or employment relationship.

Any paid inaiy subscription requires a separate written or click-through agreement defining scope, fees, and responsibilities. Until such an agreement is accepted by authorized parties, either side may decline to proceed without liability for anticipated work.

Published plan names and prices on this website are current public marketing prices and may change. They are billed according to the cycle you select. WhatsApp / Meta message fees are billed separately unless a written agreement says otherwise.

5. Intellectual Property

Unless otherwise stated, the website design, text, graphics, logos, trademarks, and other content are owned by or licensed to PENNAI APPZ (OPC) PRIVATE LIMITED and are protected by applicable intellectual property laws. inaiy is a trademark or brand of PENNAI APPZ (OPC) PRIVATE LIMITED.

You may view and temporarily download materials for personal or internal business evaluation. You may not copy, modify, distribute, sell, or create derivative works from our content without prior written consent, except for brief quotations with attribution in ordinary business communications.

All trademarks, including WhatsApp, belong to their respective owners. WhatsApp is a trademark of Meta Platforms, Inc. Use of those marks does not imply affiliation or endorsement.

Customer workspaces and platform IP are governed by the applicable subscription or commercial agreement.

6. Third-Party Content and Links

The website may reference third-party tools, standards, or websites, including WhatsApp. We do not control third-party services and are not responsible for their content, availability, or practices. Links are provided for convenience and do not imply endorsement.

7. Disclaimers

The website and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law.

We do not warrant that the website will be uninterrupted, error-free, or free of harmful components, or that content is complete or current for every use case. Feature descriptions, roadmaps, and timelines on the site are informational and may change.

8. Limitation of Liability

To the fullest extent permitted by law, PENNAI APPZ (OPC) PRIVATE LIMITED and its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or business opportunity, arising from your use of the website or reliance on its content.

Our aggregate liability arising out of website use under these Terms is limited to one thousand Indian Rupees (INR 1,000), or the amount you paid us (if any) specifically for website-related paid services in the three months before the claim — whichever is greater. This limit does not apply where liability cannot be limited under applicable law.

9. Indemnification

You agree to indemnify and hold harmless PENNAI APPZ (OPC) PRIVATE LIMITED from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the website, your breach of these Terms, or your violation of applicable law.

10. Privacy

Our collection and use of personal information through this website is described in our Privacy Policy. By using the website, you acknowledge that policy.

11. Suspension and Access

We may modify, suspend, or discontinue any part of the website at any time. We may restrict access if we reasonably believe there is misuse, a security risk, or a legal requirement to do so.

12. Changes to These Terms

We may update these Terms periodically. The revised version will be posted on this page with an updated date. Continued use of the website after changes take effect constitutes acceptance of the revised Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of India. Subject to mandatory consumer protections (if any), courts in Tamil Nadu, India shall have exclusive jurisdiction over disputes arising from these Terms or the website, without prejudice to our right to seek injunctive relief elsewhere.

14. Contact

For legal or general enquiries about these Terms:

Email: sales@pennaiappz.com
Registered office: NO 134, Beruhalli, Maruderi, Pochampalli, Krishnagiri - 635204, Tamil Nadu, India