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WhatsApp for Restaurants

Menus, direct orders and delivery updates on WhatsApp

Share your menu as a WhatsApp catalogue, take orders in chat, collect payment or offer cash on delivery, and tell customers when their food is on the way — a direct ordering channel your regulars already use.

14-day Starter trial, then a free plan · No card needed to sign up

What restaurants teams do with inaiy

Menu as a catalogue

Publish your dishes to a WhatsApp catalogue that customers can browse inside the chat.

Starter plan and above

Orders in chat

Customers send a cart from your menu; your team confirms it and tracks it as an order.

Starter plan and above

Payment link or cash

Send a Razorpay payment link or accept cash on delivery.

Starter plan and above

Order status messages

Let customers know when an order is confirmed, out for delivery or delivered, automatically.

Growth plan and above

Offers for regulars

Send weekend specials and festival offers to opted-in customers and see who read them.

Starter plan and above

Table booking requests

Collect party size, date and time with a form inside WhatsApp and confirm from the inbox.

Starter plan and above

Plans and limits are listed on our pricing.

How it works

  1. 1

    Connect WhatsApp

    Connect your WhatsApp Business number through Meta’s official sign-up inside inaiy — or start free on a shared number.

  2. 2

    Set up once

    Import contacts, get message templates approved, and switch on the replies and workflows you need.

  3. 3

    Work from one inbox

    Your team answers customers together while automation handles the routine messages.

Questions from restaurants teams

Do customers need to download an app?

No. Customers order from the WhatsApp they already use.

How do customers pay?

Through a Razorpay payment link sent in the chat, or cash on delivery.

Does inaiy deliver the orders?

No. inaiy handles the conversation, order and payment; delivery stays with your own riders or delivery partner, and you can keep the customer updated from inaiy.

Is there a free plan?

Yes. Every new workspace starts with a 14-day Starter trial, so you can connect your own WhatsApp Business number and send campaigns. After that it stays on the free plan, with the inbox, contacts and message templates on a shared inaiy number at ₹0, until you upgrade. No card needed to sign up.

Who pays the WhatsApp message charges?

Meta bills WhatsApp conversation charges for your own WhatsApp Business number directly. They are not part of the inaiy subscription.

Can I use my existing WhatsApp number?

You connect a number through Meta’s official WhatsApp sign-up inside inaiy. Whether an existing number can be moved depends on how it is used today, so our team checks this with you during setup.

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Ready to Transform Your Business on WhatsApp?

Connect with your customers, automate conversations and grow with inaiy.

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